Intermediate · Lesson 4 of 10

Community management and replies

10 min

By the end you will

Reply in ways that build trust, start conversations and help reach.

Replies are content

Comments are the most valuable part of a post: they show the platform the post is worth showing, and they show readers that real people are behind the account. A reply is a small public post, written for the commenter and everyone reading.

Continue with the full lesson

Worked example, common mistakes, checklist, a practice task and the quiz - plus 9 more lessons and the intermediate certificate.

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